Managing my profile. – Closd – FAQ https://help.closd.com FAQ Closd Mon, 25 Sep 2023 06:57:51 +0000 en-GB hourly 1 https://wordpress.org/?v=7.1.3 How to complete your ID check on Closd? https://help.closd.com/en/knowledge-base/how-to-complete-your-id-check-on-closd/ https://help.closd.com/en/knowledge-base/how-to-complete-your-id-check-on-closd/#respond Thu, 15 Dec 2022 13:14:37 +0000 https://help.closd.com/?post_type=ht_kb&p=1751 Download this procedure (PDF) by clicking at the bottom of the page ⬇ on

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]]> https://help.closd.com/en/knowledge-base/how-to-complete-your-id-check-on-closd/feed/ 0 How to update my mobile phone number? https://help.closd.com/en/knowledge-base/how-to-update-my-mobile-phone-number/ https://help.closd.com/en/knowledge-base/how-to-update-my-mobile-phone-number/#respond Fri, 12 Aug 2022 10:56:41 +0000 https://faq.closd.com/?post_type=ht_kb&p=1259 Each user can go to their own Profile to modify their mobile phone number.

To sign a document with advanced electronic signature, it is mandatory to provide a valid mobile phone number to receive a sms code.

  1. Go to your Profile by clicking on your name at the top right of the interface
  2. On the Personal Information Page, modify your mobile phone number in the dedicated field. If you also need to change the area code, click on the flag and select the right area code
  3. Click on Update

A Project Manager is not allowed to modify the mobile phone number of another participant.

]]> https://help.closd.com/en/knowledge-base/how-to-update-my-mobile-phone-number/feed/ 0 How do I manage my notifications? https://help.closd.com/en/knowledge-base/how-do-i-manage-my-notifications/ https://help.closd.com/en/knowledge-base/how-do-i-manage-my-notifications/#respond Tue, 28 Dec 2021 12:40:07 +0000 https://kb.oqtopus.fr/?post_type=ht_kb&p=601 You can manage your notifications on the Settings and Notifications page. You can choose what types of notifications you want to receive and how often.

Step 1: Move your mouse over you name at the top right of the interface

Step 2: Click on Profile

Step 3: Click on Settings and Notifications

  • You can customize your Notifications settings, by default (for all your Projects at once) or Project by Project.
  • You can also turn off all notifications from Closd at the bottom of the Settings and Notifications page.
]]> https://help.closd.com/en/knowledge-base/how-do-i-manage-my-notifications/feed/ 0 How can I update my personal information? https://help.closd.com/en/knowledge-base/how-can-i-update-my-personal-information/ https://help.closd.com/en/knowledge-base/how-can-i-update-my-personal-information/#respond Tue, 28 Dec 2021 12:39:34 +0000 https://kb.oqtopus.fr/?post_type=ht_kb&p=599 Go to your Profile (by clicking on your name at the top right of the interface), in order to:

– Modify your personal information (for example, your mobile phone number);

– Change your password;

– Verify your identity (for Advanced electronic signatures).

How do I change the interface’s language?

Each user can use Closd in either French, English or German. When inviting a user onto a Project, a Project Manager selects the desired language for that user. Their interface and notifications will then appear in the chosen language.

A user can change their display language by going to their Profile (by clicking on their name at the top right of the interface) and selecting the language they want.

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